FREE DELIVERY IN BE FROM € 75
SHIPPING IN BE-NL-DE-ES-UK-FR-PT
SENDING WITH LOVE
WEEKLY NEW COLLECTION

SEND AND RETURN

RETURN ONLINE PURCHASES

THE SHIPPING INCLUDES YOUR INVOICE AND RETURN FORM, PLEASE COMPLETE THESE CORRECTLY AND STILL WITH THE INVOICE IN YOUR RETURN PACKAGE.

WITHOUT THIS DETAILS WE CANNOT RETURN MONEY IF YOU HAVE SEND EVERYTHING CORRECTLY WE REFUND THE MONEY WITHIN 14 DAYS

THE RETURN COSTS ARE ALWAYS AT YOUR OWN ACCOUNT, WHEN YOU HAVE RECEIVED THE ITEM IN PERFECT CONDITION. IF THIS IS NOT THE CASE, PLEASE CONTACT US IMMEDIATELY AFTER RECEIVING YOUR SHIPMENT WITHIN 12 HOURS. (0483515409)

PURE SENSE RECOMMENDS TO LEAVE THE GOODS, AS FAR AS POSSIBLE, IN ORIGINAL PACKAGING AND ORIGINAL CONDITION (e.g. NOT WASHED, WORN AND UNDAMAGED, PROVIDED WITH ORIGINAL TAGS) AS THE CUSTOMER IS LIABLE FOR THE VALUE OF THE GOODS OF HANDLING GOODS GOING FURTHER THAN NECESSARY TO DETERMINE THE NATURE, CHARACTERISTICS AND FUNCTIONING OF THE PRODUCTS.

RETURNS OF SOLDERED PRODUCTS IS NOT POSSIBLE

RETURNS IS AT YOUR OWN RISK.

WE ARE NOT RESPONSIBLE FOR THE LOSS OF RETURNS. WHEN YOU SEND YOUR RETURN, ALWAYS SAVE YOUR TRACK & TRACE RECEIPT UNTIL YOUR RETURN HAS BEEN PROCESSED.

 


TERMS OF RETURN

ITEMS MUST BE RETURNED WITHIN 14 DAYS OF RECEIPT

THEN YOU CAN SEND THE PRODUCT BACK 14 DAYS TO THE RETURN ADDRESS BELOW. WHEN WE HAVE SUCCESSFULLY RECEIVED YOUR RETURN AND IT MEETS THE RETURN CONDITIONS, YOU WILL RECEIVE THE MONEY WITHIN THE 14 DAYS IN YOUR ACCOUNT.

IF WE RECEIVE THE RETURN WITHIN 14 DAYS, WE CANNOT ACCEPT IT AND WILL NOT PROCEED TO A REFUND. IT IS POSSIBLE TO RETURN YOUR PACKAGE AFTER PAYMENT OF SHIPPING COSTS.

ITEMS MUST BE RETURNED UNWORN / UNUSED

ITEMS MUST BE RETURNED IN ORIGINAL CONDITION (INCL. TAGS).

ITEMS WITH MAKEUP, STAINS, WASHED OR PERFUME SCENT WILL NOT BE RETURNED.

 


WHAT HAPPENS AFTER YOUR PARCEL IS RETURNED TO US?

YOUR PARCEL ARRIVES WITH US AND WE PROCESS IT WITHIN 7 BUSINESS DAYS.

THEN WE HAVE 14 DAYS TO REFUND YOUR MONEY. IF THE MONEY IS NOT IN YOUR ACCOUNT AFTER 14 DAYS, PLEASE CONTACT US ASAP VIA THE NUMBER 0483 51 54 09

YOU CAN ALSO RETURN YOUR PARCEL IN OUR STORE (ONLY IN LIEDEKERKE). FILL IN YOUR RETURN FORM, YOU CAN CHOOSE ANOTHER ITEM OR WE WILL REFUND IF YOUR ITEM MEETS THE CONDITIONS.

 


TO SEND

YOUR PACKAGE WILL BE MADE WITH LOVE.

WE PROVIDE (IN BELGIUM) A FREE SHIPPING SERVICE FOR PURCHASES OVER € 75

AFTER PLACING AN ORDER AND COMPLETING THE PAYMENT, THIS ORDER WILL BE SHIPPED BY US WITHIN 1 TO 2 BUSINESS DAYS.

ALL OUR SHIPMENTS ARE THROUGH BPOST.

WHEN THE ORDER HAS BEEN SHIPPED YOU WILL RECEIVE A SHIPPING CONFIRMATION. CAN'T FIND THESE IN YOUR MAILBOX? THEN MAKE SURE YOU CHECK YOUR SPAM OR UNWANTED MAILS.

 


WHEN WILL MY PACKAGE BE DELIVERED

NORMALLY, PARCELS WILL BE DELIVERED WITHIN BELGIUM THE FIRST WORKING DAY AFTER SHIPPING.

IT CAN ALWAYS BE THAT A PACKAGE IS DELAYED AT BPOST, UNFORTUNATELY WE DO NOT INFLUENCE AND ARE NOT RESPONSIBLE FOR THIS.

WHEN WE REGISTER AND SEND THE PACKAGE AT BPOST, YOU WILL RECEIVE A TRACK & TRACE CODE VIA EMAIL SO THAT YOU CAN TRACK THE STATUS OF YOUR PACKAGE.

ARE YOU NOT AT HOME WHEN BPOST COMES TO DELIVER? THIS WILL LEAVE A LETTER IN THE MAILBOX WITH A MESSAGE WHERE YOU CAN COLLECT YOUR PACKAGE.

IF THE POSTAGE DOESN'T DO THIS, YOU CAN ALWAYS CALL US FOR YOUR TRACK & TRACE CODE.

 


RETURN ADDRESS:

PURE SENSE BOUTIQUE

HOUTMARKTSTRAAT 31

1770 LIEDEKERKE

FOR MORE QUESTIONS? CALL ON THE NUMBER 0483 51 54 09

 

 

 

MUCH LOVE ♥

ANOUSHKA & TEAM

FREE DELIVERY IN BE FROM € 75
SHIPPING IN BE-NL-DE-ES-UK-FR-PT
SENDING WITH LOVE
WEEKLY NEW COLLECTION